Guardrisk Learnerships 2026 / 2027 Open Insurance and Client Service Training in Sandton

Guardrisk has opened applications for its Learnership Programme 2026 / 2027 in Sandton, Gauteng, offering unemployed South African youth an opportunity to build practical experience in insurance operations, client service and workplace administration.

The programme starts on 1 March 2027 and combines classroom learning with on-the-job training.

Applicants need Grade 12 or NQF Level 4, must meet the Mathematics and English requirements, and must be between 18 and 35 years old.

Applications close on 12 October 2026.

Who can apply?

Applicants must:

• Have passed Grade 12 or NQF Level 4
• Have at least 60% in Pure Mathematics or 70% in Mathematical Literacy
• Have at least 65% in English
• Be unemployed
• Be between 18 and 35 years old
• Not have participated in a learnership before

The programme is suited to young people who want to enter the insurance and financial services sector and gain structured workplace experience.

What will you learn during the programme?

Successful learners will take part in both formal learning and practical workplace training.

You can expect to:

• Attend classroom sessions
• Complete on-the-job training
• Learn Guardrisk products
• Learn company policies and procedures
• Use workplace systems
• Follow operational processes
• Complete assessments
• Maintain learning records
• Build a portfolio of evidence
• Support client and stakeholder relationships

The programme is designed to help you connect theoretical learning with real workplace responsibilities.

How will insurance operations feature in your training?

You will be exposed to the processes that support day-to-day insurance operations.

This can include learning how to:

• Handle client queries
• Work according to service-level agreements
• Follow internal procedures
• Use company systems
• Support client relationships
• Improve turnaround times
• Maintain service quality

These areas are central to customer-facing and operational work in the insurance sector.

What is a service-level agreement?

A service-level agreement sets expectations for how quickly and effectively certain services or requests should be handled.

During the learnership, you may work within these service standards when dealing with client queries or operational tasks.

This helps build an understanding of how financial services organisations manage service quality and turnaround times.

Will you work with clients?

Yes. The programme includes exposure to client and stakeholder relationships.

You may need to:

• Assist with client queries
• Communicate clearly
• Follow up on service requests
• Work within agreed service standards
• Help maintain positive client relationships

Strong communication and problem-solving skills can therefore be useful throughout the programme.

What workplace skills can you develop?

The learnership can help you build skills in:

• Insurance operations
• Customer service
• Client relationship management
• Business administration
• Communication
• Workplace systems
• Problem-solving
• Service delivery
• Process compliance

These skills can support future opportunities across insurance and broader financial services operations.

What learning records will you need to complete?

Learners will be expected to compile and maintain formal evidence of their development.

This includes:

• Portfolio of evidence for SETA submission
• Workplace learning logbooks
• Formative assessments
• Summative assessments

You will need to keep your learning records up to date throughout the programme.

Who is this learnership best suited to?

The programme may suit you if you:

• Have Matric
• Meet the Mathematics requirement
• Meet the English requirement
• Are unemployed
• Have not previously completed a learnership
• Want practical financial services experience
• Are interested in insurance operations and client service

The combination of classroom learning and workplace exposure makes it suitable for applicants who are entering the industry and still need practical experience.

What are the programme details?

Organisation: Guardrisk
Programme: Learnership Programme 2026 / 2027
Location: Sandton, Gauteng
Start date: 1 March 2027
Applicant age: 18 to 35
Minimum qualification: Grade 12 or NQF Level 4
Closing date: 12 October 2026

How do you apply?

Applications must be submitted online through the Guardrisk recruitment platform.

Apply for the Guardrisk Learnership Programme 2026 / 2027

Check that your personal details, educational information and contact information are correct before submitting your application.

Applications close on 12 October 2026.