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Momentum Life Learnership Programme 2026 Offers Insurance Training Opportunities

Unemployed young people in the Eastern Cape have an opportunity to gain practical experience in the financial services sector through the Momentum Life Learnership Programme 2026.

The 12-month programme will be available in King Williams Town and Mthatha and is aimed at South African youth between the ages of 18 and 35 who are currently unemployed.

Successful learners will gain workplace experience in the insurance industry while working towards a Wealth Management NQF Level 4 qualification. The programme starts in October 2026 and provides exposure to customer service, administration, financial services operations and client support.

Applications close on 21 August 2026.

What is the Momentum Life Learnership Programme 2026?

The Momentum Life Learnership Programme is a structured 12-month training opportunity designed to help unemployed young people enter the insurance and financial services industry.

Learners will combine theoretical training with practical workplace experience. This means participants will not only study towards a recognised qualification, but will also gain experience in a working financial services environment.

The programme is part of Momentum Life, a financial services business that provides products such as life insurance, funeral cover, savings solutions, retirement products and other financial wellness services.

For young people interested in banking, insurance, financial services, customer support or office administration, the learnership can provide a useful starting point for building practical experience.

What qualification will learners receive?

Participants will have the opportunity to work towards a Wealth Management NQF Level 4 qualification.

Wealth management training provides an introduction to areas of financial services that can include client servicing, financial products, administration, customer relationships and basic financial industry processes.

The qualification is particularly relevant for people interested in developing a career in areas such as:

  • Insurance
  • Financial services
  • Customer service
  • Financial administration
  • Client relationship management
  • Sales support
  • Wealth management
  • Retail financial services

The combination of formal learning and workplace exposure can help learners build skills that are useful across several parts of South Africa’s financial services industry.

Where will the Momentum Life Learnership take place?

The programme is available in two Eastern Cape locations:

  • King Williams Town
  • Mthatha

Applicants should apply for the opportunity that matches the location where they want to complete the programme.

The reference number for the King Williams Town opportunity is MMH260813-2.

The reference number for the Mthatha opportunity is MMH260813-9.

Both positions are temporary and fall under the Operations role family within Momentum Life.

The learnership is not a remote opportunity. Learners will therefore need to be available to participate in the programme at the relevant workplace location.

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Who can apply for the Metropolitan Life Learnership?

The learnership is intended for unemployed South African youth who meet the programme requirements.

Applicants must have:

  • Grade 12 or an equivalent NQF Level 4 qualification
  • South African citizenship by birth
  • An age between 18 and 35
  • Unemployed status
  • Membership of a previously disadvantaged group

People living with disabilities are encouraged to apply.

Because this is an entry-level development programme, applicants do not need an extensive employment history. The programme is designed specifically to give unemployed young people an opportunity to gain workplace exposure and build industry experience.

What work will learners do during the programme?

Learners will complete both theoretical training and practical workplace responsibilities.

Part of the programme will involve completing learning activities and the administrative requirements connected to the qualification. Learners will also work within an office environment where they will support day-to-day operational and client service activities.

Responsibilities will include:

  • Completing the required theoretical learning
  • Completing administrative and reporting duties on time
  • Collating and compiling documents
  • Distributing documents according to required standards
  • Responding to client queries professionally
  • Helping provide a positive customer experience
  • Directing queries to the appropriate employees or departments
  • Assisting with the resolution of client queries
  • Maintaining appropriate office housekeeping standards

These duties will give learners practical exposure to how financial services organisations manage customer enquiries, documentation and internal operational processes.

Will learners gain customer service experience?

Yes. Customer service forms an important part of the programme.

Learners will be expected to communicate professionally with clients, respond to enquiries and help ensure that customer service standards are maintained.

They may also need to identify the correct person or department to handle a particular query and assist with making sure the issue reaches the appropriate stakeholder.

Customer service experience is valuable within the insurance sector because insurers regularly deal with policyholders, beneficiaries, financial advisers and other clients who need assistance with products, claims, documentation and general enquiries.

The experience can also be useful for future roles in banking, call centres, insurance administration, financial services operations and customer relationship management.

What skills are Momentum Life looking for?

Applicants should be comfortable working with information, communicating with other people and completing tasks accurately.

Important competencies include:

  • Attention to detail
  • Planning skills
  • Time management
  • Numerical reasoning
  • Analytical ability
  • Good written communication
  • Good verbal communication
  • English comprehension
  • Stakeholder engagement
  • Relationship management
  • Computer literacy

Learners will work with documents, customers and administrative processes, so accuracy and organisation will be important throughout the programme.

Applicants should also be comfortable communicating in English because the programme requires both written and verbal communication.

Why can this learnership help someone enter the insurance industry?

Insurance is part of South Africa’s broader financial services sector and includes careers in customer service, claims, policy administration, underwriting, sales, compliance, financial advice and operations.

Entry-level candidates can find it difficult to enter the sector without previous workplace experience. A learnership provides a structured way to build that experience while completing an industry-related qualification.

Participants will be able to develop practical knowledge of financial services operations while learning how client enquiries, documentation and administrative processes are handled.

The Wealth Management NQF Level 4 qualification can also give learners a formal credential to support future applications for employment or further training in the financial services sector.

When does the Momentum Life Learnership start?

The programme is expected to begin in October 2026 and will run for approximately 12 months.

Applicants should therefore be available to participate in the programme for the full duration.

Because the positions are temporary learnership opportunities, participation should be viewed as a structured training and workplace development programme rather than permanent employment.

How do you apply for the Momentum Life Learnership Programme 2026?

Applications must be submitted online through the relevant Momentum Life career application page.

Applicants should select the opportunity for the location where they want to complete the learnership:

Before submitting the application, candidates should make sure their personal information, education details and supporting documents are complete and accurate.

Applications must be submitted by 21 August 2026.

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