A permanent Frontshop Assistant position at Dis-Chem Central Park in Century City is available for applicants with Grade 12 and as little as 0 to 6 months of retail experience.
The role combines customer service, point-of-sale transactions, stock control, merchandising and general store operations, making it suitable for someone who wants practical experience in a busy health and beauty retail environment.
Applications close on 10 November 2026.
What will you do as a Frontshop Assistant?
The position combines shop-floor and till responsibilities.
You can expect to:
- Keep shelves fully stocked
- Maintain neat product displays
- Restock merchandise
- Check sell-by dates
- Follow up on out-of-stock queries
- Organise stock in the correct locations
- Check labels and pricing
- Maintain the storeroom
- Process customer payments
- Handle returns and exchanges when authorised
- Process loyalty cards
- Support stocktaking
- Assist with loading and offloading stock
- Help customers with product information
- Maintain housekeeping standards
The role therefore covers both retail sales support and stock operations.
How important is merchandising in this role?
Merchandising is one of the core responsibilities.
You will need to make sure that:
- Full product ranges are available on shelves
- Products are presented neatly
- Labels and pricing are correct
- Stock is replenished when needed
- Promotional and retail displays meet store standards
Good merchandising helps customers find products easily and supports sales.
Will you work at the till?
Yes. The Frontshop Assistant will process purchases and accepted payment methods, which can include:
- Cash
- Cards
- Vouchers
- Coupons
- Other approved payment methods
Accuracy is important because the role includes maintaining correct cash flow and following till procedures.
How will loyalty programmes form part of your work?
The role includes processing loyalty cards and those linked to participating partners.
You will need to follow the correct procedures when customers use loyalty benefits at the till.
This adds a customer-retention and rewards element to the position.
What stock control duties will you perform?
Stock management forms a major part of the job.
Responsibilities include:
- Rotating stock
- Reporting low stock levels
- Reporting out-of-stock products
- Identifying damaged stock
- Identifying expired stock
- Supporting stock counts
- Checking sell-by dates
- Moving stock from the storeroom
- Loading and offloading stock
You will also need to follow Dis-Chem’s stock control procedures.
Why is stock rotation important?
Stock rotation helps make sure older products are sold before newer stock where appropriate.
This is especially important in health, beauty and personal-care retail because some products have expiry or sell-by dates.
Regular rotation can reduce unnecessary product losses.
Who can apply?
The essential requirements are:
- Grade 12, Matric or Senior Certificate
- 0 to 6 months of retail work experience
The following are advantageous:
- One year of retail work experience
- Certification in Retail Business Management
This makes the role accessible to applicants with limited previous retail experience.
What skills will help you succeed?
Useful competencies include:
- Retail operations knowledge
- Basic administration
- Customer service
- Basic arithmetic
- Communication
- Problem-solving
- Ability to follow procedures
- Accountability
- Time management
- Accuracy
Basic computer knowledge in Word, Excel and Outlook is advantageous.
Knowledge of SAP is also advantageous.
Will you help customers directly?
Yes. You will be expected to build professional relationships with customers and provide friendly, helpful and courteous assistance.
This includes:
- Answering customer questions
- Providing product information
- Helping customers locate products
- Following up on stock queries
- Reporting customer compliments and complaints
Good product knowledge is important because customers may rely on staff for assistance when choosing products.
What are the special conditions of employment?
Applicants must:
- Be able to work retail hours
- Be South African citizens
- Have no criminal record
- Have a clear credit rating
- Have a driver’s licence
- Have reliable personal transport
Employment is also subject to MIE checks.
What benefits are offered?
The position includes:
- Market-related salary
- Provident Fund
- Staff Account
- Medical Aid
These benefits form part of the permanent employment package.
What are the vacancy details?
Employer: Dis-Chem Pharmacies Limited
Store: Dis-Chem Central Park
Location: Century City, Cape Town
Division: Retail
Position: Frontshop Assistant
Employment type: Permanent
Experience level: Entry level
Minimum qualification: Grade 12
Retail experience: 0 to 6 months essential
Closing date: 10 November 2026
How do you apply?
Applications must be submitted online.
Apply for the Dis-Chem Frontshop Assistant Vacancy at Central Park
Before applying, make sure your CV clearly reflects any retail, customer service, cashier, merchandising or stock-handling experience.
Only successful applicants will be contacted. If you have not received feedback within two weeks after the closing date, you should consider your application unsuccessful.
