Grade 12 applicants can apply for a Cashbuild General Assistant position in the Cavendish operation, with no related work experience required for candidates who already hold Matric.
The role combines customer service, merchandising, shelf pricing, stock handling, housekeeping and store safety. Applicants with Grade 10 or NQF Level 3 can also qualify if they have at least one year of relevant work experience.
The position is aimed at applicants who can work in a practical retail environment and are willing to work shifts, weekends and public holidays.
Who can apply for the Cashbuild General Assistant position?
There are two main qualification routes.
Applicants can qualify with:
- Grade 10 or NQF Level 3 plus one year of work-related experience
Or:
- Grade 12 with no related work experience required
Applicants must also have:
- A valid South African ID or work permit
- Ability to communicate in English
- Ability to communicate in the dominant language used in the local area
- Ability to perform basic calculations accurately
- Willingness to work shifts
- Willingness to work weekends and public holidays
- Ability to work under pressure
This makes the position accessible to both Matric applicants entering retail and candidates with lower formal qualifications who already have practical experience.
What will you do as a General Assistant?
The role supports several areas of store operations.
Your work can include:
- Helping customers
- Answering product queries
- Resolving customer complaints
- Merchandising stock
- Maintaining shelf labels
- Organising bulk stock
- Maintaining housekeeping standards
- Reporting damaged stock
- Supporting store safety
- Following stock-loss procedures
The position requires regular interaction with customers as well as practical work on the shop floor.
How will you help customers?
General Assistants are expected to provide comprehensive customer service.
You may need to:
- Advise customers about products
- Help customers find the correct items
- Respond to product queries
- Assist with customer problems
- Help resolve complaints
A friendly and practical approach is important because customers may need guidance when selecting products.
What does merchandising involve?
You will help ensure that merchandise is presented correctly within your assigned area.
Responsibilities include:
- Merchandising bulk stock safely
- Following the store layout
- Following planograms
- Keeping your area fully stocked
- Ensuring products are arranged correctly
- Maintaining accurate shelf price labels
A planogram is a layout that guides where products should be positioned in the store.
Why is shelf pricing important?
Customers need to be able to see the correct price for products before making a purchase.
You will therefore need to ensure that shelf labels in your area are correct.
Accuracy is important because incorrect pricing can create customer complaints and operational problems.
What housekeeping duties will you perform?
Your area of responsibility must remain clean, organised and safe.
You will need to make sure:
- Aisles are free of obstacles
- Stock is merchandised after being received
- Customers can move safely through the area
- Shelves and bulk stock areas remain organised
- Required housekeeping checklists are completed
Some duties can also involve scheduled canteen, toilet or shower checks when assigned.
How does store safety form part of the job?
Safety is a significant responsibility.
You will need to comply with Occupational Health and Safety requirements and use appropriate safety equipment where necessary.
You must also make sure:
- Racking is safe
- Bulk stock is stored safely
- Customers can move through the store without unnecessary risk
- Colleagues can work safely
- Hazards and discrepancies are reported to the Store Manager
Safety procedures are particularly important where stores handle bulky or heavy merchandise.
Will you help manage stock losses?
Yes. You will need to identify and report damaged stock within your area of responsibility.
Careful stock handling and accurate merchandising can help reduce unnecessary losses.
What qualities is Cashbuild looking for?
Cashbuild places emphasis on several workplace values.
Integrity
You should:
- Work honestly
- Keep commitments
- Handle sensitive information carefully
- Follow acceptable workplace standards
Accuracy
You should:
- Pay attention to detail
- Work in an organised way
- Check your work for mistakes
- Complete tasks accurately
Customer focus
You should:
- Be friendly
- Listen to customer needs
- Help resolve problems
- Make customers feel welcome
- Approach questions with a helpful attitude
Personal development
You should also be willing to:
- Learn new skills
- Participate in training
- Ask for feedback
- Develop your knowledge
- Look for opportunities to improve
What skills can you build in this role?
The position can provide practical experience in:
- Retail operations
- Customer service
- Merchandising
- Stock handling
- Shelf pricing
- Building-materials retail
- Store safety
- Stock-loss awareness
- Housekeeping
- Workplace communication
These skills can be useful for future positions in retail, warehousing, merchandising and customer service.
What are the vacancy details?
Employer: Cashbuild
Position: General Assistant
Vacancy: External Applications Only, Cavendish
Location listed: Kempton Park, South Africa
Minimum qualification: Grade 10 with relevant experience or Grade 12 without related experience
Work schedule: Shifts, weekends and public holidays may be required
How do you apply?
Applications must be submitted online through the Cashbuild careers platform.
Apply for the Cashbuild General Assistant Vacancy
Before applying, make sure your CV clearly reflects your education and any experience you have in retail, customer service, stock handling, merchandising or general store work.
