Gauteng Community Safety Receptionist: Entry-Level Government Administration Work in Johannesburg
The Gauteng Department of Community Safety is recruiting a Receptionist in Johannesburg, offering an entry-level government administration opportunity for applicants with an NQF Level 4 qualification and no previous work experience.
The position falls under the Professional Services Directorate and pays R201 093 per year, including service benefits.
The successful candidate will support front-desk services, visitor management, telephone communication, appointment scheduling and general administration.
Applications close on 9 November 2026.
Who can apply?
Applicants need an NQF Level 4 qualification.
No previous work experience is required.
Candidates should also have:
- Computer literacy
- Good organisational skills
- Administrative ability
- Strong interpersonal skills
- Good verbal communication
- Basic written communication skills
- Customer-service orientation
- Professional telephone etiquette
- Ability to work with different people in a professional environment
This makes the vacancy accessible to entry-level applicants who meet the qualification and skills requirements but have not yet gained formal employment experience.
What will you do at reception?
The Receptionist will be responsible for helping visitors and members of the public access the correct services or officials.
Your duties will include:
- Welcoming visitors
- Receiving clients
- Directing people to the appropriate offices
- Providing relevant information
- Maintaining a professional reception area
- Keeping an accurate visitor register
This makes customer service and professional communication important parts of the position.
How will you handle telephone communication?
You will manage incoming calls and help ensure enquiries reach the correct officials.
Responsibilities can include:
- Answering telephone calls
- Taking messages
- Forwarding messages
- Directing enquiries to the appropriate staff
- Communicating with internal stakeholders
- Communicating with external stakeholders
- Maintaining professional telephone etiquette
Clear communication is important because the receptionist often serves as the first point of contact with the department.
What administrative work will you support?
The role also includes day-to-day office administration.
You may need to:
- Assist with coordinating the executive authority’s diary
- Compile appointment schedules
- Maintain schedules
- Support daily office activities
- Operate photocopiers
- Operate fax machines
- Assist with routine administrative tasks
The position therefore combines front-desk work with executive office support and scheduling.
What skills can strengthen your application?
Previous employment is not compulsory, but you should highlight relevant abilities on your CV.
Useful skills can include:
- Computer literacy
- Microsoft Office
- Customer service
- Time management
- Recordkeeping
- Professional communication
- Problem-solving
- Office administration
- Appointment scheduling
Relevant experience does not necessarily need to come from formal employment. School administration, volunteering, community projects or other activities that demonstrate these skills can also help show your capabilities.
What are the vacancy details?
Employer: Gauteng Department of Community Safety
Position: Receptionist
Reference: REFS/056955
Directorate: Professional Services
Location: Johannesburg, Gauteng
Number of posts: 1
Salary: R201 093 per year, including service benefits
Minimum qualification: NQF Level 4
Experience: No previous experience required
Closing date: 9 November 2026
Application method: Online only
How do you apply?
Applications must be submitted through the Gauteng Provincial Government online recruitment system.
Apply for the Department of Community Safety Receptionist vacancy
Use reference:
REFS/056955
The application process includes:
- Open the Gauteng Professional Job Centre.
- Register an account or log into your existing profile.
- Search for the Receptionist position using reference REFS/056955.
- Review the vacancy requirements.
- Complete the online application.
- Complete and sign the new Z83 form.
- Attach your updated comprehensive CV and any documents requested by the system.
- Review your information before submitting.
Applications will not be accepted by email, post or hand delivery.
Which application documents do you need?
Applicants should prepare:
- Fully completed and signed new Z83 form
- Recently updated comprehensive CV
- Any additional documentation requested by the recruitment system
Certified qualifications are generally requested from shortlisted candidates rather than every applicant at the initial stage.
Applicants with foreign qualifications must meet the applicable South African Qualifications Authority evaluation requirements.
What checks can shortlisted candidates expect?
Suitable candidates may undergo personnel suitability checks, including:
- Criminal record verification
- Citizenship verification
- Qualification verification
- Employment verification
Shortlisted applicants may also be required to complete a technical assessment.
How does Employment Equity apply?
The Department of Community Safety is an equal opportunity employer and considers Employment Equity and diversity when making appointments.
Young people, persons with disabilities and candidates from designated or underrepresented groups are encouraged to apply.
When do applications close?
Applications close on 9 November 2026.
Incomplete or late applications will not be considered, so complete the online application before the deadline and check that the required sections of your Z83 are filled in correctly.
Applicants who have not received feedback within three months after the closing date should consider their applications unsuccessful.
Who can you contact for enquiries?
For vacancy-related enquiries, contact:
Ms Tlalane Koenane or Ms Dolly Seboane
Telephone: 011 689 3845 / 011 689 3723 / 011 689 3847
Office hours: 08:00 to 16:00
These contact details are for enquiries. Applications must be submitted through the online recruitment system.
