Position Summary
Location: Gqeberha/Port Elizabeth, Eastern Cape, ZA
Job-type: Full-time
Duration: Permanent
Salary: Market Related
Company: Empact Group Food Solutions
Job Purpose
Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience.
Minimum Requirements
- Matric
- Working experience in Hospitality environment
- Customer Service experience
- Min of 2 years’ experience in the same role
- Customer service and communications skills
- Knowledge of basic mathematics
- Good analytical skills
Primary Functions
- To provide a friendly and professional service to all customers and clients
- You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
- To support the Unit Manager in all areas in order to deliver a great customer experience.
- To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
- Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.
Key Performance Areas
- be required to pass a written assessment and an interview
- be required to submit their fingerprints or identity numbers for the purpose of checking criminal records. No other criminal clearances will be acceptable
- be required to undergo a City medical evaluation
- be required to undergo a compulsory drug test at a City testing center
- be required to pass a claustrophobia and acrophobia test (fear of confined spaces and fear of heights)
By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment.
Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).
Closing date
07 March 2023